Posted: Jun 14, 2019
Case Manager
Riverbend Community Mental Health, Inc. - Concord, NH
Application Deadline: N/A

Case Manager - Crisis Treatment Center

Riverbend Community Mental Health, Inc., one of the largest providers of community-based behavioral health services in New Hampshire, is seeking part-time Case Managers for our new Crisis Treatment Center.  The Case Manager works with clients (and their families and caregivers) who are experiencing a behavioral health crisis as a member of the treatment team.  Case Managers assist with promoting timely access to appropriate levels of community-based care.  We have shifts available on Saturday and Sunday, 8AM-5PM, and as needed during the week.    


  • Serve as the contact point, advocate, and informational resource for clients, the multidisciplinary treatment team, family/caregiver(s), and community resources.
  • Supports clients access to programs/resources needed to maintain community tenure.
  • Work with clients to plan and monitor care.
  • Assess patients’ unmet health and social needs and work to link client with appropriate resources.
  • Develop and support the implementation of a community care plan (emergency plan, health management plan, and ongoing action plan) with the patient, family/caregiver(s) and providers, as appropriate. 
  • Monitor adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner, and facilitate changes as needed.
  • Educate client and family/caregiver(s) about relevant community resources.
  • Attend meetings between client, family/caregiver(s), and care team.


  • Bachelor’s or Master’s degree in Psychology, Social Work, Education, Rehabilitation, or Human Services is required.
  • Experience providing case management or care coordination services in an organization providing behavioral health, substance use disorder, or emergency room services is preferred.
  • Knowledge of crisis intervention and Illness Management and Recovery (IMR) is required.
  • Valid driver’s license, personal vehicle, and auto insurance or access to a reasonable alternative required.
  • Excellent communication, problem-solving, time management, and organizational skills are required.

About Riverbend

Founded in 1963, Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services in central New Hampshire. Core services include 24/7 emergency mobile crisis services; counseling services for children, adults, and families; addiction recovery; and community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work, and we strongly believe in the power of self-directed growth and recovery.

About working at Riverbend

This is a per diem position with a competitive pay rate.

You’ll be joining a team of focused, hard-working, creative people who are passionate about delivering high quality behavioral health services, developing innovative responses to meet critical needs, and doing work that is both challenging and rewarding. Riverbend is an equal opportunity employer and is committed to building a safe, inclusive working environment for people of all backgrounds.

About Concord New Hampshire

Concord New Hampshire is ranked one of the nation’s top micropolitan (population under 50,000) communities, year after year. Our excellent schools and colleges produce a well-educated workforce, and we are proud to be home to one of the finest health care networks north of Boston (about 1.5 hours south). In addition to our vibrant downtown, business community, and wealth of cultural offerings, the Concord area is the perfect place to raise a family, grow a business, or explore New England’s rich history, culture, and natural wonders.